Support

Find answers to common questions or reach out to us directly.

Frequently Asked Questions

Troubleshooting

No data appearing in terminal

  • Verify the correct baud rate - mismatched baud rates are the most common cause of garbled or missing data.
  • Check your data bits, parity, and stop bit settings match your device.
  • Try switching the Display Mode to HEX to see if raw data is arriving.
  • Ensure your cable supports data transfer (some USB cables are charge-only).

Connection drops or errors

  • If using hardware flow control (RTS/CTS), ensure your cable has the CTS/RTS lines connected.
  • Try switching to no flow control to rule out flow control issues.
  • MagicTerm will auto-reconnect when a device is unplugged and re-plugged - check the status indicator in the toolbar.

Network Bridge not connecting

  • Ensure you're connected to a serial port first - the bridge requires an active serial connection.
  • Check that the port number isn't already in use by another application.
  • If binding to all interfaces, check your firewall settings to ensure the port is accessible.
  • For SSH bridge, make sure you've set a password before enabling it.

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